We've had a refresh.

Introducing our new look.

We would like to introduce you to a few changes that have been happening at NQIB.
NQIB has been providing Aussies with insurance cover for more than 37 years. We’re proud to be locally operated with offices in Townsville, Ingham, Innisfail, Tully and Ayr, where we live and work in the local community. We don’t just understand local issues, we’re affected by them – just like you, our customers. In August 2022, we became part of the Aviso Group, a national insurance broking group that provides the benefits of a national collective while allowing us to continue to deliver the trusted, North Queensland insurance services you know and expect from us.
We chose the Aviso Group because it was important to us to retain the autonomy to run and grow our business, while accessing support and products from a national collective. As part of the Group, we have now changed our logo and the look and feel of our branding across all company items moving forward.
Our new logo:

​This change will bring with it exciting new opportunities to both our company and to you,
​our customers.

Why have we changed?

​​As mentioned, our new branding and logo brings national backing from other partners around the country.
This allows us to provide the best insurance products, service, and client experience to you.
The Aviso Advantage = Advice + Vision

What will change?

You will notice our existing logo will be replaced by our new NQIB logo on all new documentation from today, 14th February 2024.

Logo & branding

Website & social media

Documentation & FSG

What will not change?

There will be no changes to your existing insurance policies, apart from a whole new fresh and exciting look.
Our core customer focus, company values, office locations and staff will not change.

About the Aviso Group

​Aviso stands for Advice and Vision. Aviso’s goal, like ours, is to always maintain a local focus on customers and build stronger relationships with insurance partners through the power of a collective. Aviso Group consists of 10 members, whom are extremely well established in their local regions with a loyal customer base, dedicated staff and core company values.

“We chose Aviso because they will help us nurture the businesses we’ve built and support us in delivering better insurance solutions to our customers. Over the past year, our relationships within the Group have grown and we’re very happy with the direction and freedom offered.
​We’re looking forward to growing together and leveraging the opportunities for our customers afforded by the size and strength of the Group.” Ron Bellert, Chairman.

Thank you.

​We thank you for your continued support and look forward to a mutually beneficial future with you. Should you have any questions or queries, please do not hesitate to contact your broker or local office.

FAQs
Please find below some frequently asked questions which may answer some of your queries:
Will my Broker change?
No, your broker will remain the same. You will continue to receive the excellent service and response times you have come to enjoy.
Will any of my existing policies be affected by the change?
No. All existing policies with our old NQIB logo will still be valid and effective.
Will my local office location, or staff I deal with, change?
No, all our offices and staff remain the same, we’ve just updated our logo. Any other questions or concerns? Please contact our office or your broker anytime and we will assist.